A fake listing for 10 Downing Street has prompted criticism of Booking.com, with a consumer group describing the platform as “unfit” following a limited test.
The test involved a listing using the address 10 Downing Street. The supplied material does not provide further details about how the listing was created, how long it appeared or what response it received from users.
Booking.com rejected the wider significance of the exercise, describing it as a “limited test”. The company said the result was not a true reflection of the experience provided by millions of listings or the reviews available on its platform.
The exchange centres on the reliability of information presented through online accommodation platforms. The consumer group’s criticism and Booking.com’s response represent opposing assessments of what the test demonstrates about the company’s systems.
No further details about the listing, the organisation behind the test or any subsequent action were provided in the supplied material.
